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Hello K-Film Folks,
I'm an instructor who's having some problems getting Korsakow to work on the computers in our Mac Lab. I had Korsakow 5 (not 5.0.4 as it hadn't yet been released) and Flash 10.0.45.2 installed in our lab (Macs running OSX 10.4.11). We can view posted K-Films just fine, and SNUify our clips, but when we go to export projects with any media type other than JPEGs, we get the following error:

We get this error even when using clips from the Free Starter Pack. We can export projects if we only SNUify JPEGs, but as soon as .mov or .mp3 or .wav files are involved, we get that media encoding error.

My students and I brought our own laptops to class and installed Korsakow (+ latest Flash) and ALL of us were able to export projects successfully from our laptops (even those running Windows 7). So, I'm wondering if this problem might be something to do with the fact that the Mac lab machines are "locked down"?

I'm hesitant to ask our Lab Tech folks to install Korsakow 5.0.4 to see if that fixes the problem because it was only 2 weeks ago I had them install 5.0. So, I'm trying to get any insight I can first. Any thoughts or suggestions would be much appreciated.

Thanks much!

Jenny Cool

Thanks for the quick reply, Dave! Thought I read faq and forums closely but somehow I did not catch that OSX 10.4 is not supported.